Terms of service
OVERVIEW
Welcome to QISSEY! The terms "we", "us" and "our" refer to QISSEY ("qissey-fashion"). QISSEY operates this store and website (https://www.qissey.com), including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the "Services"). QISSEY is powered by Shopify, which enables us to provide the Services to you.
The below terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms") describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy (/policies/privacy-policy). If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.
SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage.
To use the Services, including accessing or browsing our online stores or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, mobile number, billing, payment, and shipping information. You represent and warrant that all the information you provide in our stores is correct, current and complete and that you have all rights necessary to provide this information.
You are solely responsible for maintaining the security of your account credentials and for all of your account activity. You may not transfer, sell, assign, or license your account to any other person.
SECTION 2 - OUR PRODUCTS
We have made every effort to provide an accurate representation of our products and services in our online stores. However, please note that colors, textures, or product appearance may differ slightly from how they appear on your screen due to your device settings, screen resolution, and lighting configurations.
All descriptions of products are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of any products that we offer to any person or geographic region on a case-by-case basis.
SECTION 3 - ORDERS
When you place an order, you are making an offer to purchase. QISSEY reserves the right to accept or decline your order for any reason at its discretion. Your order is not accepted until QISSEY confirms acceptance. We must receive and process your payment (or confirm your Cash on Delivery request) before your order is accepted. Please review your order carefully before submitting, as QISSEY may be unable to accommodate cancellation requests after an order has been processed for dispatch. In the event that we make a change to or cancel an order, we will attempt to notify you by contacting the email and/or mobile number provided at the time the order was made.
Your purchases are subject to return or exchange solely in accordance with our Refund Policy (/policies/refund-policy).
You represent and warrant that your purchases are for your own personal or household use and not for commercial resale or unauthorized distribution.
SECTION 4 - PRICES AND BILLING
Prices, discounts and promotions are subject to change without notice. The price charged for a product will be the price in effect at the time the order is placed and will be set out in your order confirmation. Unless otherwise expressly stated, all prices are in Indian Rupees (INR ₹) and include applicable taxes (GST), while shipping charges are calculated at checkout.
You agree to provide current, complete and accurate purchase, payment and shipping information for all purchases made at our store. You represent and warrant that (i) the payment information you provide is true, correct, and complete, (ii) you are duly authorized to use such payment method, (iii) charges incurred by you will be honored by your financial institution or UPI provider, and (iv) you will pay charges incurred by you at the posted prices.
SECTION 5 - SHIPPING AND DELIVERY
All delivery times are estimates only. While we partner with reliable shipping carriers via Shiprocket to ensure fast delivery across India, we are not responsible for unforeseen delays caused by logistics carriers, weather conditions, or local transit restrictions.
SECTION 6 - INTELLECTUAL PROPERTY
Our Services, including all trademarks, brands, text, designs, images, graphics, lookbook photography, videos, product cuts, and digital assets, are the exclusive property of QISSEY and are protected by applicable intellectual property and copyright laws.
You may use the Services for your personal, non-commercial use only. You must not reproduce, distribute, modify, display, republish, download, or transmit any material from QISSEY without our prior written consent.
SECTION 7 - OPTIONAL TOOLS & THIRD-PARTY SERVICES
We may provide access to third-party tools and services (such as payment gateways and logistics providers like Shiprocket). You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties. Any use of optional tools offered through the site is entirely at your own discretion and subject to the terms of the third-party providers.
SECTION 8 - RELATIONSHIP WITH SHOPIFY
QISSEY is powered by Shopify, which enables us to provide our e-commerce storefront to you. However, all sales, orders, customer service, and purchases made in our store are made directly with QISSEY.
SECTION 9 - PRIVACY POLICY
All personal information collected through the Services is governed by our Privacy Policy (/policies/privacy-policy). By using our website, you acknowledge that you have read and agreed to our privacy practices.
SECTION 10 - ERRORS AND INACCURACIES
Occasionally there may be information on our site that contains typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, or availability. We reserve the right to correct any errors, inaccuracies, or omissions and to update information or cancel orders if any information is inaccurate at any time without prior notice.
SECTION 11 - PROHIBITED USES
In addition to other prohibitions set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to violate any national, state, or international laws; (c) to infringe upon or violate our intellectual property rights; (d) to harass, abuse, or impersonate any individual; (e) to upload malicious code or viruses; or (f) to scrape or collect data without permission.
SECTION 12 - INDEMNIFICATION & LIMITATION OF LIABILITY
To the fullest extent permitted by law, QISSEY and its directors, officers, and employees shall not be liable for any direct, indirect, incidental, or consequential damages resulting from the use of or inability to use our products or services. You agree to indemnify and hold harmless QISSEY against any third-party claims arising from your breach of these Terms.
SECTION 13 - GOVERNING LAW & JURISDICTION
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of India, and any disputes shall be subject to the exclusive jurisdiction of the competent courts in Gujarat, India.
SECTION 14 - CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update or replace any part of these Terms of Service by posting updates to our website.
SECTION 15 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at:
Brand / Trading Name: QISSEY
Website: https://www.qissey.com
Email: qissey.fashion@gmail.com
Phone: +91 78629 30732
Operating Location: Gujarat, India